“Connect and Offload” – Gloucestershire’s Mental Wellbeing Helpline
A new mental health service
Published: 5 October 2024
In recognition that some of our residents may be feeling concerned and worried about recent events across the country, we thought it might be useful to inform HOSC/ASCC Members about the Connect and Offload Service.
Connect and Offload, which can be shortened to CandO (pronounced “Can Do”) is delivered by Rethink Mental Illness and is funded by Gloucestershire County Council.
The Connect and Offload helpline provides confidential and anonymous emotional support for any adult, living in Gloucestershire, who is experiencing difficulties with their mental wellbeing. The helpline provides a safe space in which people can talk and be heard. It can share information and help callers to navigate to other forms of support, if appropriate. The service also helps people affected by self-harm and provides information and support for professionals, carers, friends, and relatives.
CANDO may be a service you wish to raise awareness of, or signpost to, within your communities, as appropriate.
This service is ‘open access’ so there is no need for any referral or an appointment.
The helpline is available every day of the year and can be accessed between 2pm and 9pm, by telephone, text, or webchat.
The service can be contacted by telephone on 0808 801 0606 or by text on 07537 410 022.
More information on CandO (and access to the service via webchat) can be found at: www.gloucestershirecando.org
The service can also be emailed at: cando@rethink.org